Shipping policy
Shipping Policy
We aim to get your order to you as quickly and safely as possible.
Dispatch Times
- Orders received by 7 PM will be dispatched the next working day.
- Orders received on weekends will be dispatched no later than the following Tuesday.
Delivery Times (UK)
| Shipping Method | Estimated Delivery |
|---|---|
| Royal Mail 48 | 2–3 working days |
| Parcelforce 48 | 2–3 working days |
| Royal Mail Special Delivery | 1-2 working days |
Tracking numbers are provided at the earliest opportunity.
International Shipping
- We ship worldwide. Delivery times and costs vary depending on the destination.
- International customers are responsible for customs duties, taxes, and import fees.
- Please allow extra time for customs processing.
- Tracking is provided where available for international shipments.
Shipping Costs
-
UK Orders: £3.75 for orders up to £50. Free shipping on orders over £50.
- High-value UK orders may be upgraded to Royal Mail Special Delivery free of charge at our discretion.
- International Orders: Costs calculated at checkout based on destination.
Shipping Delays
Occasionally, deliveries may be delayed due to holidays, weather, or customs inspections. We’ll notify you of any significant delays and work with the carrier to resolve them.
Returns & Refunds
For information on returning an item, please see our Return & Refund Policy.